Billing Process: It is agreed and understood that payment for service is due the first day service begins, unless other arrangements have been made with "Hooves Paws and Claws."  If paying by check, check should be made payable to: Sara Simmons. Client agrees to pay a $20 charge for each check returned by the bank. Client agrees to reimburse HP&C for any food, litter, medication, and/or medical costs incurred for the purpose of performing the agreed upon services. Client agrees to pay an $18.00 service fee for same. Compensation: HP&C offers one complimentary meeting with Client before service begins. At this meeting the Sitter will record care taking information for Client's home and pet(s).  However, if Client requests a meeting in addition to the one time complimentary meetings, now or in the future, Client agrees to pay an additional fee.  Compensation will be at the previously agreed upon rate.  If there is no previously agreed upon rate, Client agrees to pay $18 for up to 30 minutes of the Sitter's time, and $3 for each additional 15 minutes thereafter.  Duties for which additional compensation will be required include, but are not limited to:  Taking pet to (and/or picking up from) vet or groomer; picking up additional food or medication; picking up and returning keys; and waiting for service people. Definition of Services:  Pet Sitting can be either in the form of a drop-in visit or overnight care. Drop-in visits are of 30 minutes duration unless otherwise agreed upon in writing between the Sitter and Client.  Overnight visits start around dinnertime and end early the next morning (times are dependent upon the agreement reached between Client and the individual Sitter).  The Sitter will stay at the Client's home from arrival in the early evening until departure the next morning and not leave unless agreed upon in advance with Client and put in writing. Cancellation Policy: All monies paid to HP&C for services ordered but not performed will be returned to Client if Sitter has been notified of the cancellation 24 hours or more prior to the expected visit. If such notice is not received, Client agrees to pay for visits that were to be made within that 24-hour period. All other monies will be returned to Client in the form of a credit to client.  The exception to this Policy is when the reserved/ordered services occur on the day of a holiday or on the days surrounding a holiday. Holiday bookings require a 50% deposit at the time of booking. This deposit is refundable up to two weeks before the sit is scheduled to start. After that date the deposit will not be refunded. The balance of the payment is due before service begins for new clients and on the first day service begins for returning clients. Once service begins no refunds will be given for pet sitting services ordered but not rendered. Notification of Client Return: Client(s) agrees to notify the office of HP&C when they return home. If Client fails to do this, Client agrees to pay for any additional visits made by Sitter as a result of Client’s failure to notify HP&C of their return. Compensation shall be at the previously agreed upon rate. If a service is rendered and the rate was not previously discussed, Client agrees to pay a minimum of $18.00 for drop-in visits and $55.00 a day or night for house sitting.

Client’s signature below indicates that Client has read, understands and will comply with the terms and conditions of this Service Agreement and HP&C Disclaimer Statement.

Disclaimer is property to Hooves Paws and Claws Pet Sitting-Taxi Service